Our Work

Creating an Accessible Mobile App for On-Demand Care Services

Client: Whimble

The project aimed to test and develop a proof of concept for Whimble's new mobile app, focusing on accessibility and user-friendliness for individuals with disabilities and their caregivers.

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Improving Canada's Access to Mental Health & Substance Use Support

Client: Health Canada

The project focused on improving the Health Canada section of canada.ca by making mental health and substance use resources more accessible and comprehensible.

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Website Redesign Informed by User Research

Client: Canadian Nuclear Safety Commission

The goal was to facilitate the redesign of the CNSC website information architecture (IA) based on the gathered data through user research.

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Usability Testing Focussed on Accessibility

Client: Parks Canada

The research provided baseline data and recommendations to enhance the overall user experience by integrating and evaluating accessibility content throughout the site.

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Improving User Experience in Driver Examination Services

Client: Driver Examination Services, Ontario Ministry of Transportation

The focus was to study users' needs, expectations, pain points, and satisfaction levels when interacting with their services.

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Building a User-Centric Data Catalogue

Client: British Columbia Ministry of Finance (BC MFIN)

To develop and implement a comprehensive Data Catalogue that enhances data accessibility, usability, and transparency.

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Unveiling the Value of AI: Optimizing User Experience Across Industries

Clients: Innovation, Science and Economic Development Canada (ISED), Natural Resources Canada (NRCan) and The Ontario Ministry of Education.

Jumping Elephants worked on three projects with government agencies in Canada (2 Federal & 1 Provincial) to explore the potential of Artificial Intelligence (AI) in enhancing user experiences across various domains, use cases and industries.

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We are an agile team of consultants with deep experience in the public sector.

We know it’s not easy, but we are here to create BIG IMPACT for your organization

in this rapidly changing digital world.