Participant Pool Information

Get paid to participate

Jumping Elephants is an Ottawa-based User Experience (UX) consulting firm that conducts usability testing studies with the goal of improving the online experience for Canadians. Our clients hire us to help them improve the usability of their online content by remotely testing with real users (like you). In order to complete these studies, we require a diverse research participant pool to draw from. To fulfill this need, we actively seek research participants to undergo remote usability testing for our projects. The bulk of our projects are conducted with the Government of Canada.

Paid Research Opportunities

When signing up for our research participant pool, applicants are asked to fill out a short demographic screener to match them with projects (based on the project’s demographic requirements). Once matches are found, participants are sent an email to inform them of the upcoming opportunity, along with an additional screener to further verify whether they fulfil the project’s specific needs. Emails are then sent out to inform those who qualified and were selected for the project. Participants are also sent invites to book their online sessions if the study is in interview form (i.e. on Zoom, Microsoft Teams, etc.). Once the study is completed, those who participated will be paid for their involvement. The majority of studies follow a 45–60-minute interview format.

We are currently recruiting for

Testers with these attributes:

  • Individuals living in Canada (18+)​

  • Individuals who use assistive devices when navigating online (Screen readers, magnifiers, navigations tools, etc.)​

  • Business owners and accountants ​

    • Special Recruiting Focus: BIPOC business owners and woman business owners​

  • Bilingual or multilingual individuals

  • Individuals who are new to living in Canada

Last updated October 5th, 2023, 1 :24 PM EST

Testimonials

"I've been doing usability tests with Jumping Elephants for more than 2 years. It is a great opportunity to contribute to society by providing useful feedback. The people at Jumping Elephants are very professional and amazing to work with. The payments are hassle free and always made on time. I highly recommend signing up for studies with them.”

- Srikant

FAQ/Help Menu

  • We have worked with over 2000 participants, and on average have paid our testers around $70 and up to $100 per interview/testing session (usually less than an hour in duration). Participants are typically offered a choice of e-transfer or Amazon gift card to accept the payment.  

  • You must be above 18 years old, a Canadian citizen/landed immigrant/permanent resident and have access to a mobile device or computer with high-speed internet. Aside from this, there are no further requirements!  

  • How soon you will be contacted is dependent on the demographic requirements of upcoming studies. As soon as you are matched with a study, you will be informed of the opportunity and sent a screener to fill out. We are constantly recruiting for new research, with each study requiring a different demographic of people. In the occasion that client timelines shift and our studies are delayed, we will do our best to inform the participants as soon as possible. Though we cannot estimate exactly when we will reach out to you (differs per person), we anticipate that you will be contacted more often as we improve our lines of communication. 

Contact Us

If you have further questions or comments, please feel free to contact us! 

Email: uxm@jumpingelephants.ca  

Privacy

All of your personal information is protected when you participate in our studies. When requested, certain online usability testing sessions are recorded (i.e. on Zoom, Microsoft Teams, Video Calls, etc.). However, these research sessions are not made public. In the occasion that we are required to illustrate our findings by sharing videos with our clients, we keep all participant details anonymous. We ensure that no private information is disseminated by anonymizing any recorded material from research interviews or exercises, changing the sound of participant voices, and eliminating any characteristics or factors that may make them identifiable.

If you want to hire us to conduct usability testing or recruit testers for your organization…

Find more information here.