Why Lack of Training May Be Causing Your Employees to Quit

By: Olivia Dorey

Have you been so busy with recruitment that you have neglected retention? If so, there is good news and bad news.

The bad news is that your team has probably noticed. Labour is more mobile than ever before, and your top talent knows it. Business-as-usual is risky business because turnover is expensive and hard on morale; two full years into this pandemic, you cannot afford losses on either front.

So how can you make the most of what you have?

Invest in the knowledge that will help your team transform the services they deliver. Engage the empathetic, thoughtful, and diligent members by challenging them to develop skills that will equip them for the future of agile and human-centred work.

When you send members of your team for certification in user research, you communicate that you are aware of the changing demands of the field and that they can count on you to set them up for success. When you empower your team members with leading practices and methodologies, you build an environment from which the rest of your team - and the people you serve - benefit. That is the kind of office where high performers want to stay.

The good news is that you get to decide what kind of workplace you want to offer your team, and you do not have to wait.

In the coming months, Jumping Elephants is offering all three internationally recognized UX-PM certifications. Each level builds upon the next, starting with theory in Level 1, practice in Level 2, and excellence and leadership in Level 3. Participants will complete three half-days of virtual, interactive training for each level, with an exam on the final day. This practical training is offered individually, but group rates are available. Courses can also be customized to meet your organization’s needs and timelines.

Start from a position of strength; invest in the talent you already have and let them help you grow.