User Experience Design
Taking the time to understand the user serves to inform better solutions that focus on what is most important – the user.
Jumping Elephants focuses on the research, strategy, design and development of solutions that that work for users so that their clients can see real returns for their hard work.
We can help in a variety of ways, depending on your needs and resources through:
- User Research
- Top Task Identification
- Usability and Task Testing
- Eye Tracking
- Heuristic Evaluation
Business Process Management
Business process management is a strategic approach to help align business processes with the needs of users who rely on them.
The Jumping Elephants approach to BPM is always customized to our clients specific needs, but will generally be based on the following stages:
- Process discovery and project scoping;
- Process modelling and design;
- Business rules design and development;
- Workflow design and development
- Simulation and testing; and
- Launch, operation and refinement.